ISO 9001 Certification - Quality Management
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Relevant to any organization of any size or sector, providing products or services.
Whatever your organization, if you want to put customers first, improve your processes and take advantage of business opportunities, you can benefit from ISO 9001 certification.
The international standard ISO 9001 sets out the requirements for a quality management system. This helps you show your customers that their processes meet international standards, and demonstrates your commitment to continuous improvement.
What is ISO 9001?
Quality is arguably the most important aspect for any company offering a product or service. Therefore, a quality certification can be obtained by nearly every company looking to upgrade their services. This is where ISO 9001 comes in, the Quality Management Certification allows a business to take a systematic approach to realise and manage all the interrelated processes that happen in your organisation. The framework also encourages businesses to continually improve and adopt a factual approach to decision-making through accurate measurement and analysis.
Why choose ISO 9001
The business processes encompassed by ISO 9001 are not solely focused on those which make your product or deliver your service. The standard covers peripheral processes such as internal and external communications, responding when things go pear-shaped, establishing specific measures to track performance, documenting information to see where problems occur, tracking trends to identify problems before they occur, and formalising a review process by senior management, amongst other processes.
Quality Management Systems Certification can be viewed as a communication tool to communicate with all aspects of your business. Communicating with your customers to fully comprehend what they require from your organisation, allowing everyone within your company to understand their roles and responsibilities, and communicating with management at all levels. Through measurable indicators encouraged by the standard, management will have a better understanding of the company's performance and be able to make more informed decisions.
Benefits of ISO 9001
Quality management offers many potential tangible benefits such as increased revenue, improved brand reputation, more effectively responding to customer complaints, opportunities to develop relationships with other suppliers, and many more. Additionally, to the tangible benefits are many intangible benefits such as an increased response rate to defects/errors, a greater ability to learn from errors, helping new employees embed into the company quicker, an increase in quality for your products/service, an ability to react to changing circumstances faster just to name a few.
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We now have more insight into our procedures and, now that everything is properly recorded, these are easier to transfer within the organization. I think that this will allow us to improve our services even further, which naturally leads to more quality and stability for the people we help.Ingrid Meulenbelt - Policy Officer @ Beschermde Wieg
Why ISO 9001?
ISO 9001 focuses on customer needs, quality and continuous development. By improving processes and performance, your organization can better meet the needs of your customers and fulfil its requirements as a supplier. This opens up new business opportunities and strengthens competitiveness, ultimately leading to increased profit.
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Exceed customer’s expectations
ISO 9001:2015, the globally recognized standard for quality management systems, provides a solid foundation for organizations to not only meet customer expectations but exceed them. By adhering to the principles and guidelines of ISO 9001, businesses can develop a customer-centric approach that results in higher satisfaction and loyalty.
ISO 9001 Benefits
ISO 9001:2015, the globally recognized standard for quality management systems, provides a solid foundation for organizations to not only meet customer expectations but exceed them. By adhering to the principles and guidelines of ISO 9001, businesses can develop a customer-centric approach that results in higher satisfaction and loyalty.
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How to transfer your ISO 9001 certificate to Kiwa
When you choose Kiwa, you're not only transferring an ISO certificate; you're partnering with a team committed to help you achieve excellence in QMS certification.
Transfer your certificate now!Frequently Asked Questions
What is ISO 9001?
ISO 9001 is an internationally recognized standard for Quality Management Systems (QMS). It helps organizations ensure they meet customer needs and regulatory requirements while improving overall efficiency. Based on the 7 quality management principles—including customer focus, leadership, and continual improvement—ISO 9001 provides a framework for consistent quality across all processes. Learn more about the 7 principles here.
Benefits of ISO 9001 Certification – How Can It Improve my organization?
ISO 9001 certification enhances your organization by improving process efficiency, customer satisfaction, and compliance with regulations. With a well-implemented Quality Management System (QMS), your business can reduce operational costs, increase productivity, and build trust with clients. Additionally ISO certification can also provide a competitive edge, helping you attract more customers and partners by demonstrating your commitment to quality.
Read more about the benefits of ISO 9001 certification.
How Much Does It Cost?
The cost of ISO 9001 certification varies based on factors such as the size of your organization, the complexity of your processes, and your current level of compliance. Costs may include an initial audit, implementation support, and ongoing assessments. To obtain an accurate estimate, it’s best to consult with an ISO certification body like Kiwa, which can tailor its services to your specific needs.
How Fast Can I Get My Certificate?
The time it takes to achieve ISO 9001 certification depends on your organization’s readiness and the complexity of your systems. For a business with a robust Quality Management System (QMS) already in place, certification may take between 3 to 6 months. If you a're starting from scratch, it may take longer due to the necessary adjustments and internal audits. Kiwa offers guidance to help streamline the process.