Four Level Certification

Certification against the FITcert quality mark consists of four levels, so that fitness facilities can gradually work towards the maximum attainable or desired level. The step-by-step certification also contributes to the principle of continuous improvement that EuropeActive wants to promote with FITcert. Below is a brief summary of the four FITcert certification levels:

Levels

Level 1: Preparation
  • The club will receive full schedule requirements and a step-by-step program and guide;
  • The club receives a statement acknowledging that the FITcert scheme has been introduced;
  • The club is listed in the public register of participating European clubs;
  • The club can inform members about participation in FITcert.
Level 2: Self-assesment (can be done simultaneously with level 1)
  • The club answers questionnaire on its services (based on EN 17229) and substantiate this with relevant documentation;
  • The club is confirmed as an EuropeActive Recognized Club and can proceed to level 3 of the NEN certification scheme;
  • Listing in public register is being updated.
Level 3: Conformity assesment
  • Conformity assessment (questionnaire plus 'evidence') within one year after level 2 (based on core criteria EN 17229);
  • Certification body checks conformity online (remote auditing);
  • The club receives EN 17229-compliant certificate, issued by NEN, Kiwa and EuropeActive;
  • Status changed on NEN scheme website;
  • Conformity assessment lasts 3 years with recertification after 2 years.
Level 4: Full Club Certification
  • European certification is obtained in this level;
  • This level must be completed within one year of level 2 or 3;
  • Independent assessment against EN 17229 (onsite and remote audits);
  • The club may carry EN 17229 certificate;
  • Certification lasts for three years (recertification after two years).
Recertification after three years
  • Maintenance conformity assessment/certification (only applicable to level 3 and 4);
  • The clubs receive an annual update on standard changes and any additions;
  • Recertification for FITcert level 3 or level 4;
  • The clubs may not continue to promote their status unless recertification;
  • NEN register is updated with status.