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SERMI certification Remote Service Supplier (RSS) and one employee (RSSe)

Companies that provide remote technical services related to security-related parts of vehicles to car, body repair and motorhome companies are required to be SERMI-certified from 1 April 2024. In any case, you need to apply for SERMI certification for your company and one employee, also known as Remote Service Supplier (RSS) and Remote Service Supplier employee (RSSe). You can do this quickly and easily through this page.

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Applying for certification for extra employees

At the same time you apply for certification for your company and one employee, you can apply for certification for additional employees. To do so, go to the page SERMI certification extra Remote Service Supplier employees (RSSe).

Certified in 5 steps

Find out the 5 steps to get your SERMI certificate quickly and easily through our webshop:

What does SERMI certification get you?

Kiwa has long been your trusted certification partner for vehicle security. As one of the first in Europe, we are accredited as an inspection body for SERMI. Certification offers a number of benefits for vehicle security work:

  1. Simpler: You can log in to all manufacturers with a single login (Digidentity) to access security-related information;
  2. More economical: Direct access to information from different vehicle manufacturers in once instead of for each brand separately;
  3. Faster: You no longer need to submit a separate application to the manufacturer for each brand. Moreover, the procedure to get SERMI certifi­cation is shorter than the access procedures at the manufacturers;
  4. Carefree: You are certifi­ed for a period of 5 years. During these 5 years, Kiwa will do one audit at your premises to see whether you still meet the SERMI requirements.
On-site inspection

In order to ensure that the information provided in the application is correct and that the procedural requirements are applied in day-to-day operations, at least two inspections shall be carried out during the period of validity:

  • One unannounced inspection;
  • An inspection during the last six months, at the request of the company;
  • In case a complaint requires an on-site inspection;
  • If there are deviations during the inspection, an additional visit may take place.

According to the requirements for SERMI, the employer is obliged to report to Kiwa in case of:

  • Changes to company details;
  • Dissolution of its activities;
  • Termination of employment of a certified employee (notification within 3 business days);
  • Obtaining an on-site inspection within six months of the expiry of the approval certificate.

The employee's or company's certification can be revoked if the company or employee fails to meet obligations.

During the validity period of your certificate, we will inform your company of relevant changes in regulations.

All specified sites where SERMI activities are performed should be visited for on-site inspection.

  • Costs of on-site inspection per location, including assessment 5 employees: € 595,- *.
  • Additional work at on-site inspection, additionally billed: € 50,- / half hour.

* Listed prices are per 5 years, exclude VAT and include SERMI license fees. Prices are at the rates in effect for 2024.

Who does SERMI certification apply to?

The name SERMI is derived from the European partnership of car manufacturers and independent car companies: the Forum for Access to Security Related Vehicle Repair and Maintenance Information (SERMI).

New European regulations will soon come into force and require independent car dealerships, bodyshops and motorhome dealers to obtain certification to continue working on all car and motorhome parts related to theft prevention. The same guidelines will apply to companies and employees working remotely for independent car dealerships on theft-related vehicle repair and maintenance software. The SERMI certificate will consolidate and replace all existing certificates by car brand or motorhome brand. Both the company and its employees must hold SERMI certification. The company certification will apply to all branch locations.

SERMI certification with Kiwa:

Fully digital process

All-inclusive: no hidden costs and changes in support included

Transparent and clear

Complete your application in one go